Description
xThe Phoenix 12/500 VE.Direct inverter allows you to power domestic equipment – requiring 230V – using ‘leisure’ or ‘automotive’ batteries rated at 12V, 24V or 48V DC.
This unit has the UK plug.
FEATURES OF THE PHOENIX INVERTER 12/500 VE.DIRECT
VE.Direct communication port
The VE.Direct port can be connected to:
- A computer (VE.Direct to USB interface cable needed)
- Apple and Android smartphones, tablets, MacBook’s and other devices (VE.Direct Bluetooth Smart dongle needed - ASS030536011)
Fully configurable:
- Low battery voltage alarm trip and reset levels
- Low battery voltage cut-off and restart levels
- Dynamic cut-off: load-dependent cut-off level
- Output voltage 210 – 245V
- Frequency 50 Hz or 60 Hz
- ECO mode on/off and ECO mode sense level
Monitoring:
- In- and output voltage, % load and alarms
PROVEN RELIABILITY
The full bridge plus toroidal transformer topology has proven its reliability over many years. The Phoenix Inverter 12/500 VE.Direct are short circuit proof and protected against overheating, whether due to overload or high ambient temperature.
HIGH START-UP POWER
Needed to start loads such as power converters for LED lamps, halogen lamps or electric tools.
ECO MODE
When in ECO mode, the Phoenix Inverter 12/500 VE. Direct will switch to standby when the load decreases below a preset value (min load: 15W). Once in standby, the inverter will switch on for a short period (adjustable, default: every 2,5 seconds). If the load exceeds a preset level, the inverter will remain on.
REMOTE ON/OFF
A remote on/off switch can be connected to a two-pole connector, or between battery plus and the left-hand contact of the two-pole connector.
TO TRANSFER THE LOAD TO ANOTHER AC SOURCE: THE AUTOMATIC TRANSFER SWITCH
For our low-power inverters, we recommend our Filax Automatic Transfer Switch. The Filax features a very short switchover time
(less than 20 milliseconds) so that computers and other electronic equipment will continue to operate without disruption.
Return Policy
xWe offer a 14-day, no-quibble returns or replacement policy because we want you to be totally satisfied with your purchase.
If you are unhappy in any way with your purchase, you can return it for a refund or a replacement, as long as you return it in the same condition as it arrived (original/undamaged packaging and product) and within 30 days of receiving it. We will pay for your return postage on a faulty item as long as you send it using Royal Mail 2nd class recorded delivery (for EU or International Shipments, you have to use our UPS account, we will provide you with a return label)
Please keep in mind the following:
- Non-faulty items returned after 14 days and/or not in their original, undamaged packaging can only be exchanged for store credit - 15% off the items returned.
- Items returned within 14 days but not in their original and undamaged packaging will also incur a -15% charge per package.
- If you return an item that doesn't adhere to our returns procedure or doesn't include a returns form, you may be liable for a £10 administration fee
- Individual items from a bundle can't be returned, refunded or exchanged. If you want a refund/credit/exchange for a bundle, all items must be returned to us.
Before you return your item, please make sure that:
- You follow our returns process (outlined below)
- The goods and packaging are undamaged
IMPORTANT: We need to be able to identify an item with your order. We can only do this if you follow our returns process. Please do not send us items back that do not follow this process as they cannot be identified properly and will not be replaced or refunded.
What delivery method do I need to use when returning an item?
You must send the goods back to us via Royal Mail 2nd class recorded delivery. Refunds on faulty items returned are reimbursed within 5 working days.
Can I return just one item from multiple purchases?
Yes. Once you start the returns process you will go to a page that will allow you to choose which items you want to be replaced or refunded.
Returning faulty goods
If your item is faulty, you need to follow the returns policy, where you will be able to state that it’s faulty. The product will then arrive at our warehouse for testing.
If your purchase is not within 14 days
You can still exchange your item for a different product or for credit to use on the Voltacon Solar or Ledison-led-lights.co.uk websites (-15% from the credit amount).
Returns outside of the 14-day period do not qualify for the free returns policy.
Returning an item within the warranty
If you have a warranty and want to return a faulty item, you just need to follow our standard returns process. When we receive your item, we will then check that it’s within warranty and for any faults before arranging a replacement.