Description
xThe Autotransformer: for step up, step down and split phase balancing
An autotransformer can be used for step up, step and split-phase output balancing purposes. While the step-up and step down functions are fairly straightforward, split-phase output balancing may require some more attention.
Ground relay for use with Multi or Quattro Inverter/Chargers included
When operating in inverter mode, the neutral output of the inverter/charger must be connected to the ground to guarantee the proper functioning of a GFCI. In the case of a split phase supply, the neutral must be grounded. For this purpose, a grounding relay is built in the autotransformer’s enclosure. The relay is controlled by the 230/240V Multi or Quattro. (The internal grounding relay in the 230/240V Multi or Quattro must be disabled)
Temperature protected
In case of overheating, the Autotransformer is disconnected from the supply. Reset is manual.
An alternative to stacked inverters
The alternative to stacking two 120V inverters to provide a 120/240V split phase supply is a 240V inverter with an additional Autotransformer.
Two stacked 120V 3kVA inverters will supply up to 25A to each 120V leg. If the load on one leg is less than 25A, the maximum load on the other leg is still limited to 25A.
One 240V 5kVA inverter with a 32A Autotransformer will supply up to 21A of balanced load to each 120V leg.
Fewer loads on one leg will however result in more power being available on the other leg, with a maximum unbalance of 32A. Therefore the load can be up to 38,5A on one leg if the load is not more than 3,5A on the other leg (maximum unbalance: 38,5 – 3,5 = 35A). If load unbalance is to be expected, a lower power 240V inverter with autotransformer will therefore be preferable to the stacked inverter solution.
Return Policy
xWe offer a 14-day, no-quibble returns or replacement policy because we want you to be totally satisfied with your purchase.
If you are unhappy in any way with your purchase, you can return it for a refund or a replacement, as long as you return it in the same condition as it arrived (original/undamaged packaging and product) and within 30 days of receiving it. We will pay for your return postage on a faulty item as long as you send it using Royal Mail 2nd class recorded delivery (for EU or International Shipments, you have to use our UPS account, we will provide you with a return label)
Please keep in mind the following:
- Non-faulty items returned after 14 days and/or not in their original, undamaged packaging can only be exchanged for store credit - 15% off the items returned.
- Items returned within 14 days but not in their original and undamaged packaging will also incur a -15% charge per package.
- If you return an item that doesn't adhere to our returns procedure or doesn't include a returns form, you may be liable for a £10 administration fee
- Individual items from a bundle can't be returned, refunded or exchanged. If you want a refund/credit/exchange for a bundle, all items must be returned to us.
Before you return your item, please make sure that:
- You follow our returns process (outlined below)
- The goods and packaging are undamaged
IMPORTANT: We need to be able to identify an item with your order. We can only do this if you follow our returns process. Please do not send us items back that do not follow this process as they cannot be identified properly and will not be replaced or refunded.
What delivery method do I need to use when returning an item?
You must send the goods back to us via Royal Mail 2nd class recorded delivery. Refunds on faulty items returned are reimbursed within 5 working days.
Can I return just one item from multiple purchases?
Yes. Once you start the returns process you will go to a page that will allow you to choose which items you want to be replaced or refunded.
Returning faulty goods
If your item is faulty, you need to follow the returns policy, where you will be able to state that it’s faulty. The product will then arrive at our warehouse for testing.
If your purchase is not within 14 days
You can still exchange your item for a different product or for credit to use on the Voltacon Solar or Ledison-led-lights.co.uk websites (-15% from the credit amount).
Returns outside of the 14-day period do not qualify for the free returns policy.
Returning an item within the warranty
If you have a warranty and want to return a faulty item, you just need to follow our standard returns process. When we receive your item, we will then check that it’s within warranty and for any faults before arranging a replacement.