Description
xWe believe that having insight into your installation is a key factor in maintaining and operating your off-grid energy solutions. Off-grid should not mean off-line, so we have created the GlobalLink 520. This device will bring 4G LTE-M connectivity to all VE.Direct enabled devices without any monthly fees or subscriptions, for the first five years.
Global connectivity with 4G LTE-M
LTE-M is the abbreviation for LTE Cat-M1 or Long Term Evolution (4G), category M1. This cellular technology is designed to connect Internet of Things devices to existing 4G towers while using low energy. LTE-M does support handovers and roaming so it is possible to use this device in a moving vehicle like a campervan. Check the list in our GlobalLink 520 manual to see if LTE-M is officially confirmed to be available in your area. Coverage is increasing every week as local providers roll out support. Your purchase includes 5 years of connectivity, so there is no need to worry about purchasing a separate data bundle and SIM-card.
SYSTEM MONITORING & CONTROL
The GlobalLink 520 comes with two communication ports, which allow connecting up to two VE.Direct devices such as a BMV Battery Monitor and/or an MPPT Solar Charge Controller directly to VRM. With two digital inputs that also act as pulse counters and a remotely controllable relay, it's a perfect solution to monitor and control your installation.
ANTENNA BUILT-IN
The GlobalLink 520 comes with a built-in antenna that is designed to work all around the globe. However, if you require better reception or want to install your module in a utility van, for example, it is also possible to mount an external antenna.
RUUVITAG SUPPORT
The GlobalLink 520 now supports the RuuviTag temperature sensors. These battery-powered sensors connect via BLE and are easy to set up via VictronConnect. All the data, like temperature, humidity, and air pressure from the RuuviTag sensors, will directly be available in VRM.
Return Policy
xWe offer a 14-day, no-quibble returns or replacement policy because we want you to be totally satisfied with your purchase.
If you are unhappy in any way with your purchase, you can return it for a refund or a replacement, as long as you return it in the same condition as it arrived (original/undamaged packaging and product) and within 30 days of receiving it. We will pay for your return postage on a faulty item as long as you send it using Royal Mail 2nd class recorded delivery (for EU or International Shipments, you have to use our UPS account, we will provide you with a return label)
Please keep in mind the following:
- Non-faulty items returned after 14 days and/or not in their original, undamaged packaging can only be exchanged for store credit - 15% off the items returned.
- Items returned within 14 days but not in their original and undamaged packaging will also incur a -15% charge per package.
- If you return an item that doesn't adhere to our returns procedure or doesn't include a returns form, you may be liable for a £10 administration fee
- Individual items from a bundle can't be returned, refunded or exchanged. If you want a refund/credit/exchange for a bundle, all items must be returned to us.
Before you return your item, please make sure that:
- You follow our returns process (outlined below)
- The goods and packaging are undamaged
IMPORTANT: We need to be able to identify an item with your order. We can only do this if you follow our returns process. Please do not send us items back that do not follow this process as they cannot be identified properly and will not be replaced or refunded.
What delivery method do I need to use when returning an item?
You must send the goods back to us via Royal Mail 2nd class recorded delivery. Refunds on faulty items returned are reimbursed within 5 working days.
Can I return just one item from multiple purchases?
Yes. Once you start the returns process you will go to a page that will allow you to choose which items you want to be replaced or refunded.
Returning faulty goods
If your item is faulty, you need to follow the returns policy, where you will be able to state that it’s faulty. The product will then arrive at our warehouse for testing.
If your purchase is not within 14 days
You can still exchange your item for a different product or for credit to use on the Voltacon Solar or Ledison-led-lights.co.uk websites (-15% from the credit amount).
Returns outside of the 14-day period do not qualify for the free returns policy.
Returning an item within the warranty
If you have a warranty and want to return a faulty item, you just need to follow our standard returns process. When we receive your item, we will then check that it’s within warranty and for any faults before arranging a replacement.