Description
xThe US2000C can now reach 95% depth of discharge (DoD). Up to 16 batteries are connected in one system using the internal BMS system, an external communication hub is not required.
This is the new US2000C and US3000C batteries offer a higher depth of discharge - now a staggering 95% - and 16 units can be installed in parallel - double the capacity than before!
New Product Name: PYLON-US2000C
The US2000C is a HESS solar battery system provided by Pylontech, developed with its own lithium iron phosphate cell to ensure the highest safety value and most promising life cycle.
A self-designed BMS protects the cell from abnormal temperature, current, voltage, SoC and SoH.
The Pylontech US2000C - new depth of discharge 95%
We uploaded a list with all the compatible inverters. To ensure the BMS is working properly it is important to connect the right RJ45 communication cable. Please consult with your inverter supplier.
Key Features and Advantages
- Vertical industry integration ensures a cycle life of 6000 cycles
- The compact and fashionable design fits in your home environment
- Deliver up to 2.4kW* with a single module (2.4KWh)
- Modular design gives the end customers the power of choice of capacity
- Compatible with a large number of Hybrid inverters
- Simple buckle fixing minimizes the installation time and cost
- Provides a pre-charge function to protect ESS system from surge current.
- Up to 16 units can be stacked in parallel without a special Hub
- Dry contact wake-up technique
- Dual-active protection
Return Policy
xWe offer a 14-day, no-quibble returns or replacement policy because we want you to be totally satisfied with your purchase.
If you are unhappy in any way with your purchase, you can return it for a refund or a replacement, as long as you return it in the same condition as it arrived (original/undamaged packaging and product) and within 30 days of receiving it. We will pay for your return postage on a faulty item as long as you send it using Royal Mail 2nd class recorded delivery (for EU or International Shipments, you have to use our UPS account, we will provide you with a return label)
Please keep in mind the following:
- Non-faulty items returned after 14 days and/or not in their original, undamaged packaging can only be exchanged for store credit - 15% off the items returned.
- Items returned within 14 days but not in their original and undamaged packaging will also incur a -15% charge per package.
- If you return an item that doesn't adhere to our returns procedure or doesn't include a returns form, you may be liable for a £10 administration fee
- Individual items from a bundle can't be returned, refunded or exchanged. If you want a refund/credit/exchange for a bundle, all items must be returned to us.
Before you return your item, please make sure that:
- You follow our returns process (outlined below)
- The goods and packaging are undamaged
IMPORTANT: We need to be able to identify an item with your order. We can only do this if you follow our returns process. Please do not send us items back that do not follow this process as they cannot be identified properly and will not be replaced or refunded.
What delivery method do I need to use when returning an item?
You must send the goods back to us via Royal Mail 2nd class recorded delivery. Refunds on faulty items returned are reimbursed within 5 working days.
Can I return just one item from multiple purchases?
Yes. Once you start the returns process you will go to a page that will allow you to choose which items you want to be replaced or refunded.
Returning faulty goods
If your item is faulty, you need to follow the returns policy, where you will be able to state that it’s faulty. The product will then arrive at our warehouse for testing.
If your purchase is not within 14 days
You can still exchange your item for a different product or for credit to use on the Voltacon Solar or Ledison-led-lights.co.uk websites (-15% from the credit amount).
Returns outside of the 14-day period do not qualify for the free returns policy.
Returning an item within the warranty
If you have a warranty and want to return a faulty item, you just need to follow our standard returns process. When we receive your item, we will then check that it’s within warranty and for any faults before arranging a replacement.